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Privacy Policy

Last updated: March 17, 2026

Overview

Head 2 Head ("we," "us," or "our") is committed to protecting your privacy. This policy explains what information we collect, how we use it, and your rights. We will never sell your personal data.

Information We Collect

We collect only the information necessary to process and fulfill your order:

  • Name and email address — to confirm your order and send shipping notifications
  • Shipping address — to deliver your order
  • Payment information — processed securely by Stripe. We never store your full card number, CVV, or bank account details. Stripe handles all payment data under PCI-DSS compliance.
  • Age verification — we confirm you are 18+ before allowing access to the store. This confirmation is stored as a session cookie only and is not linked to your identity or retained after the session expires.

How We Use Your Information

  • To process and fulfill your orders
  • To send order confirmation and shipping notifications
  • To respond to customer service inquiries
  • To improve our store based on aggregate, anonymized usage data

We do not send marketing emails unless you explicitly opt in. We do not use your data for advertising targeting.

Discreet Billing

Your credit card or bank statement will display a neutral, discreet billing descriptor that does not reference Head 2 Head, adult products, or smoking accessories. Your financial privacy is protected.

Data Sharing

We do not sell, rent, or trade your personal information to any third party. We share your information only with:

  • Stripe — for secure payment processing
  • Shipping carriers (USPS, UPS, FedEx) — to deliver your order
  • Dropship suppliers — your shipping address only, to fulfill your order

All third parties are contractually required to protect your data and use it only to fulfill their role in your transaction.

Cookies

We use a small number of essential cookies to make the store work:

  • Age verification cookie — remembers that you've confirmed your age (expires in 30 days)
  • Cart cookie — maintains your shopping cart between visits
  • Analytics — first-party, anonymized page view tracking only. We do not use Google Analytics, Facebook Pixel, or other third-party tracking scripts.

Data Security

Our site uses HTTPS encryption for all connections. Payment data is handled entirely by Stripe and never touches our servers. We take reasonable technical and organizational measures to protect your information from unauthorized access.

Your Rights

You may request to access, correct, or delete your personal information at any time by emailing support@head2head-f4j8.polsia.app. We will respond within 30 days.

Updates to This Policy

We may update this policy from time to time. Significant changes will be noted at the top of this page with a revised date. Continued use of the store after changes constitutes acceptance of the updated policy.